FAQs

Orders typically ship out within 1-2 business days from the date you placed the order. Shipping times vary. Please refer to your tracking number to see the estimated delivery date. We are not responsible for any delays caused by the shipping carrier, nor do we guarantee any specific delivery date.

Our subscription service is designed for customers who want optimal hair growth results by committing to using our products on a more frequent basis. We offer a 10% discount for those who select the subscription service. 

By selecting the subscription service at checkout, you can choose to have our product(s) sent to you every 30, 60, or 90 days. Please note if you sign up for the subscription service, you will be billed automatically based on the subscription cycle you have chosen. For example, if you choose to receive product(s) every 30 days, you will be billed automatically every 30 days from the date of original purchase.

Payment methods can be change by logging into your subscription account.

Yes, our products are specially formulated to be used on all hair types and textures. Please note that results can vary from person to person depending on hair type and your personal hair care routine.

Frequency will vary from person to person, depending on hair type and need. Please visit our product page for more detailed information regarding the use of our products.